Comparing 1300 Number Plans

After deciding to get a 1300 number for your business, the next step is to decide which carrier and plan is right for you.

The problem is that there are so many different plans out there for 1300 numbers, it can be really confusing to compare them.

There are three major components you need to consider:

• Monthly plan charge
• Number of free minutes (for local calls, landline-to-landline)
• Call rates

The plan that is right for you will depend a lot on where most of your calls come from and on how long they last.
Continue reading »

Having the Right Business Introduction

We’ve all heard the saying that “you never get a second chance to make a first impression”.

This is equally true when someone’s first impression of your business is over the telephone. That’s why it’s important that your business phone is answered professionally and consistently at all times.

This can be especially important for business names that are unusual or difficult to pronounce. If you have multiple people answering your phone (perhaps including a live answering service), it’s important that your business name is pronounced correctly every time the phone is answered.

That’s what Alltel’s Business Intro service is for.

Continue reading »

1800, 13 & 1300 Numbers: Time-based Routing

One of the main benefits of using 13/1300 numbers and 1800 numbers is the powerful routing and configuration options available. These allow you to customise your number so that it routes to the answerpoint(s) of your choice under different conditions.

A popular option is time-based routing, which can benefit businesses of all sizes, and does NOT attract any additional monthly account fee.*

Continue reading »