With the Easter holidays almost here, it’s time to make sure your business phone services are ready for the holiday period.
This Alltel Service Update tells you how (and when) to make changes to your services if required, and how to contact Alltel during the holiday break.
It’s always important for customers to be able to contact your business. This is especially true when you’re first starting out and working hard to build up your customer base.
Unfortunately, start-ups can often be the most difficult types of businesses for their customers to contact. For example, common start-up ”challenges” can include the following:
- There’s no budget for a formal office, so everyone works from their own home offices. That can mean that customers often need to know multiple phone numbers to be able to contact everyone they’re after!
- Some employees may spend time each week working a second job (while they’re waiting for the new business to make enough money to pay all their bills). That typically means there may be certain hours each week when they can’t be contacted by phone.
- Some roles require employees to do a lot of travelling, for example to visit customers or suppliers, which may see them away from the office for hours or even days at a time.
You need to structure your communications so that customers are still able to contact your employees who work remotely, are not always able to answer their phones, or spend a lot of time on the road. The good news is that 1300 Numbers provide you with an easy and affordable way to ensure that your customers can always reach you when they want you.
New technologies mean that the ways in which we’re communicating with each other are changing every year. And that’s not just for personal communications. Cloud-based “virtual” services have started a revolution in business communications as well.
Unified communications is one of the latest revolutions. As the name suggests, this unifies all of your incoming communications into a single channel, which you typically access via email. That means that you can access all incoming communications including emails, phone messages and faxes from anywhere that you have email access: including from a smart phone.
Of all of the unified communications services, Fax to Email (Fax2Email) is proving to be the most popular with small to medium businesses.
We usually blog about business phone services, and the ways in which technology is constantly evolving and allowing us to deliver exciting new products and services. Over recent weeks, we’ve covered things like smart numbers, virtual receptionist services, advanced call routing, and the benefits that “the cloud” will bring to your business.
This week we’re going to do something a bit different.
Instead of looking at “virtual” telecommunications services, we’re going to look at the physical phones themselves. We’ll take a walk down memory lane and have a look at some of the interesting design ideas and great technological advances that have given us the phones we all know and love today.
1800/1300 NUMBER SPECIALISTS
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