Browsing articles from "May, 2012"
May 29, 2012
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Special Introductory Offer on Local Connect Virtual Numbers

Special OfferAlltel Pty Ltd (www.alltel.com.au), a leading provider of telecommunications solutions to Australian businesses, announced a special offer to promote their new Local Connect “virtual” business phone numbers.

Any business that orders Alltel’s new Local Connect service before May 31, 2012 will receive the FIRST 2 MONTHS FREE on any 12 month sign-up. This offer is available on both the standard Local Connect service and also on the Local Connect Plus bundle, which includes additional features such as call recording.

NOTE: Special offer extended until June 30, 2012 due to popular demand.

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May 22, 2012
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Local Businesses are Becoming the Popular Choice in Australia

Local ConnectAlltel Pty Ltd (www.alltel.com.au), a leading provider of telecommunications solutions to Australian businesses, announced today a way to help companies attract local customers.

“Our new Local Connect service provides businesses with local phone numbers for major Australian cities,” said Trent Brinsley, Alltel’s General Manager. “These are virtual numbers that can be answered on any landline or mobile phone in Australia, and are ideal for businesses who want to have a local presence in the areas they service.”

Australians are becoming more and more community focussed every day, with the idea of buying from a local business the preferred option for many families. This can be seen in a number of different areas, for example there is a continued growth in both the number of local directories and number of people using those directories.

With this strong local focus, businesses are looking at ways they can differentiate themselves and appeal more to local customers.

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May 10, 2012
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Ten Tips for Providing Great Customer Service

Great customer serviceGood customer service is the lifeblood of any business.

We’ve all experienced customer service that is excellent, awful, and everything in between, and we know how that experience affects our on-going relationship with different businesses:

  • Delight me with great customer service, and you’ll not only retain me as a loyal customer, I’ll also recommend you to others.
  • Give me poor customer service, and I’ll not only take my business elsewhere, I’ll also delight in telling others how rubbish you are.

It costs roughly five times more to bring in a new customer than to keep an existing one!

Keeping your customers happy can be one of your best (and most cost effective) marketing tools.

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May 3, 2012
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Does My Business Need a Blog?

Does your business need a blog?The answer is usually YES.

A blog gives you a convenient and cost-effective way to communicate with your existing customer base and attract new customers. You can also use your blog to create a voice and personality for your business, which helps you build relationships with readers.

Use your blog to examine topics in more detail than you can through your web site. Most people come to a blog wanting to learn more about a particular topic, so are happy to read longer articles. A blog can also be a bit more informal than your web site, more closely resembling a conversation that you’re having with your customers.

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